HEALTH PLANS with WHICH WE PARTICIPATE
QUESTIONS ABOUT YOUR BILL
North Woodward Internal Medicine contracts with most health plans and agrees to terms and conditions of these plans. It is your responsibility to know what plan you have, what the plan covers (including imaging, testing and prescriptions), all applicable co-pays and deductibles. It is expected you will pay all co-pays and co-insurance at the time the service is rendered.
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills from physicians?
Each physician who provides professional services will send you a separate bill from our office. These physicians will include:
- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.
These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or urodynamics. You will be responsible for paying these bills .
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.