COVID 19 Update

updated 4/3/2021

Keeping Patients and Employees Safe

NWIM strives to meet the needs of our valued patients and our community.  As an independent outpatient primary care practice, NWIM's most important commitment is to our patients.  We continue to care for our patients with acute medical issues and chronic diseases that are ongoing and affect their health and well-being.  Therefore, we are taking EVERY precaution to ensure the safety of our patients and staff.  We continue to monitor this continually evolving situation.  We will continue to post changes here as circumstances dictate.  

General Policies

  • our office policies are guided by CDC guidelines for outpatient medical facilities.  For more information you can review these at :

  • essential staff to manage phones, triage visits, and manage prescriptions and other needs continue in place with appropriate social distancing.  In compliance with Oakland County rules, every member of our staff has their temperature and symptoms assessed when they arrive on site daily.

  • we are seeing patients in our office for most all issues.  However, if a patient has an illness which could be COVID 19, that visit will be initiated via TELEHEALTH .  If it is deemed necessary, and after screening appropriately for COVID 19, that patient may be asked to come to the office to be seen if an accurate evaluation and treatment cannot be rendered by video technology.

  • our physicians, NP and PA can offer guidance for the evidence-based management of COVID 19 screening, exposures, symptoms, testing and treatment in keeping with CDC guidelines.  PLEASE CALL THE OFFICE AND SCHEDULE A TELEHEALTH VISIT

  • all patients and staff MUST wear face covering nose and mouth while in the office.

  • only the patient being seen will be admitted to our office whenever possible.  If needed one additional family member may attend the visit only after prescreening for COVID 19.  

  • we have a cleaning and sanitizing program for surfaces and door handles in the office suite and exam rooms.

  • we are offering TELEHEALTH for some visits going forward as clinically appropriate so simply ask if you'd like to do your visit this way.   For example, pain medication refills, controlled substances, and CPAP compliance, have been successful with this technology.

  • our staff has been trained and continually updated on policies and procedures.

In general, we feel our office is as safe as possible in regards to infectious protocols.  We strive to make your visit comfortable and healthy.  We are absolutely amazed with our staff's commitment to our patients and look forward to caring for you in to the future.  

CDC Guidelines for COVID-19

Screening, Exposures, Covid Symptoms and Antibody Testing

We are receiving many inquiries regarding testing for COVID 19.   IF YOU REQUIRE ADDITIONAL GUIDANCE ON  THE TYPE OF TEST, TESTING LOCATIONS, SYMPTOMS and OTHER CONCERNS, please schedule a TELEHEALTH VISIT with your physician or our NP Ashley  or PA Tyler. 

Should you develop symptoms, you may want to schedule a televisit.  Monoclonal Antibody is available should you meet criteria of age and/or preexisting conditions.  We can order this infusion at Beaumont or St. Joe Oakland.  Also, symptomatic treatments are available and advise on monitoring symptoms is available, but is it dependent on your individual situation. 


The vaccine will be provided to patients under the direction of your local health department, hospital systems, and some pharmacies.  Again, we have no vaccine at our office nor do we anticipate we will be giving the vaccine.  We have no way to get you to the front of the line.   To sign up for a vaccine we have some links below: 












We advise anyone who is trying to prevent getting COVID to get the vaccine.  To give yourself the best chance at acquiring the vaccine, you might want to register at multiple locations.