COVID 19 Update

updated 4/28/2020

Keeping Patients and Employees Safe

NWIM strives to meet the needs of our valued patients and our community.  As an independent outpatient primary care practice, NWIM's most important commitment is to our patients.  We continue to care for our patients with acute medical issues and chronic diseases that are ongoing and affect their health and well-being.  Therefore, we are taking EVERY precaution to ensure the safety of our patients and staff.  We continue to monitor this continually evolving situation.  We will continue to post changes here as circumstances dictate.  

General Policies

  • our office policies are guided by CDC guidelines for outpatient medical facilities.  For more information you can review these at :     https://www.cdc.gov/coronavirus/2019-ncov/hcp/ambulatory-care-settings.html

  • essential staff to manage phones, triage visits, and manage prescriptions and other needs continue in place with appropriate social distancing.  In compliance with Oakland County rules, every member of our staff has their temperature and symptoms assessed when they arrive on site.

  • we will attempt to see our existing patient schedule via TELEHEALTH.  If it is deemed necessary, and after screening appropriately for COVID 19, a patient may be asked to come to the office to be seen if an accurate evaluation and treatment cannot be rendered by video technology.

  • our physicians, NP and PA can offer guidance for the evidence-based management of COVID 19 exposures, symptoms, testing and treatment in keeping with CDC guidelines.

  • we will begin to roll out physical exams and visits for chronic disease patients where necessary and we will strive to mitigate risk for patients and office staff.

  • when a patient is in the office and within close distance, our staff will wear facial masks.  All patient MUST wear face covering.

  • only the patient being seen will be admitted to our office.  No caregivers, family or other patient associates can enter the office.

  • we have a cleaning and sanitizing program for surfaces and door handles in the office suite.

  • we are offering TELEHEALTH visits for pain medicines and controlled substances when appropriate.

  • our staff has been trained and continually updated on policies and procedure.

In general, we feel our office is as safe as possible in regards to infectious protocols.  We strive to make your visit comfortable and healthy.  We are absolutely amazed with our staff's commitment to our patients and look forward to caring for you in to the future.  

As always, we understand you have a choice in healthcare and feel thankful for the opportunity to serve you.

Sincerely, 

The Physicians of North Woodward Internal Medicine

a quick mesage regarding ANTIBODY testing

We are receiving many inquiries regarding antibody testing for COVID 19.   This just demonstrates how smart our patients are, because if you have been exposed and have mounted an immune response to the virus, you would be immune from contracting the disease.  We agree that antibody testing and a vaccine will be a gamechanger. 

 

Currently, many labs, urgent cares and others are offering antibody testing for the generic Coronavirus (not COVID 19).   Therefore, even with positive antibodies to this test,  we are unable to tell you if the antibody you have is specific for COVID and whether you are immune to the disease.   Furthermore, we won't know for a while as to whether one can contract the disease a second time.

Studies are currently underway at several centers around the country including locally at Beaumont who has enrolled 30,000 subjects.  More to come on this issue.   We strongly recommend continuing to do social distancing and good hygiene practices which have proven successful in reducing your risk.

North Woodward

Internal Medicine

(248) 655-1400

COVID MODIFIED HOURS:

 

Monday -  Friday        7:30 am - flexible
Saturday morning      Telehealth Only
Sunday                         Closed
  

       

office phones on at 8:30 am M-F

after hours  248-691-8663

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