COVID 19 Update

updated 3/31/2020

Keeping Patients and Employees Safe

NWIM strives to meet the needs of our valued patients and our community.  As an independent outpatient primary care practice, NWIM's most important commitment is to our patients.  We continue to care for our patients with acute medical issues and chronic diseases that are ongoing and affect their health and well-being.  Therefore, we are taking EVERY precaution to ensure the safety of our patients and staff.  We continue to monitor this continually evolving situation.  We will continue to post changes here as circumstances dictate.  

General Policies

  • only patients and necessary caregivers will be granted entry to the office if needed.

  • essential staff to manage phones, triage visits, and manage prescriptions and other needs continue in place with appropriate social distancing.  In compliance with Oakland County rules, every member of our staff has their temperature and symptoms assessed when they arrive on site.

  • we will attempt to see our existing patient schedule via TELEHEALTH.  In most situations, routine yearly physicals will be postponed.  If it is deemed necessary, and after screening appropriately for COVID 19, a patient may be asked to come to the office to be seen.

  • our physicians, NP and PA can offer guidance for the evidence-based management of COVID 19 exposures, symptoms, testing and treatment in keeping with CDC guidelines.

  • when a patient is in the office and within close distance, our staff will wear facial masks.

  • we have a cleaning and sanitizing program for surfaces and door handles in the office suite.

  • we are offering TELEHEALTH visits for pain medicines and controlled substances when appropriate.

  • our staff has been trained and continually updated on policies and procedure.

In general, we feel our office is as safe as possible in regards to infectious protocols.  We strive to make your visit comfortable and healthy.  We are absolutely amazed with our staff's commitment to our patients and look forward to caring for you in to the future.  

As always, we understand you have a choice in healthcare and feel thankful for the opportunity to serve you.

Sincerely, 

The Physicians of North Woodward Internal Medicine

Click on here to access COVID Symptom Checker

Beaumont COVID 19 Hotline    800-592-4784

North Woodward

Internal Medicine

(248) 655-1400

COVID MODIFIED HOURS:

 

Monday -  Friday        7:30 am - flexible
Saturday morning      Telehealth Only
Sunday                         Closed
  

       

office phones on at 8:30 am M-F

after hours  248-691-8663

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