COVID 19 Update

updated 1/11/2021

Keeping Patients and Employees Safe

NWIM strives to meet the needs of our valued patients and our community.  As an independent outpatient primary care practice, NWIM's most important commitment is to our patients.  We continue to care for our patients with acute medical issues and chronic diseases that are ongoing and affect their health and well-being.  Therefore, we are taking EVERY precaution to ensure the safety of our patients and staff.  We continue to monitor this continually evolving situation.  We will continue to post changes here as circumstances dictate.  

General Policies

  • our office policies are guided by CDC guidelines for outpatient medical facilities.  For more information you can review these at :     https://www.cdc.gov/coronavirus/2019-ncov/hcp/ambulatory-care-settings.html

  • essential staff to manage phones, triage visits, and manage prescriptions and other needs continue in place with appropriate social distancing.  In compliance with Oakland County rules, every member of our staff has their temperature and symptoms assessed when they arrive on site daily.

  • we are seeing patients in our office for most all issues.  However, if a patient has an illness which could be COVID 19, that visit will be initiated via TELEHEALTH .  If it is deemed necessary, and after screening appropriately for COVID 19, that patient may be asked to come to the office to be seen if an accurate evaluation and treatment cannot be rendered by video technology.

  • our physicians, NP and PA can offer guidance for the evidence-based management of COVID 19 screening, exposures, symptoms, testing and treatment in keeping with CDC guidelines.  PLEASE CALL THE OFFICE AND SCHEDULE A TELEHEALTH VISIT

  • all patients and staff MUST wear face covering nose and mouth while in the office.

  • only the patient being seen will be admitted to our office whenever possible.  If needed one additional family member may attend the visit only after prescreening for COVID 19.  

  • we have a cleaning and sanitizing program for surfaces and door handles in the office suite and exam rooms.

  • we are offering TELEHEALTH for some visits going forward as clinically appropriate so simply ask if you'd like to do your visit this way.   For example, pain medication refills, controlled substances, and CPAP compliance, have been successful with this technology.

  • our staff has been trained and continually updated on policies and procedures.

In general, we feel our office is as safe as possible in regards to infectious protocols.  We strive to make your visit comfortable and healthy.  We are absolutely amazed with our staff's commitment to our patients and look forward to caring for you in to the future.  

CDC GUIDELINES FOR COVID-19

Screening, Exposures, Covid Symptoms and ANTIBODY testing

We are receiving many inquiries regarding testing for COVID 19.   IF YOU REQUIRE ADDITIONAL GUIDANCE ON  THE TYPE OF TEST, TESTING LOCATIONS, SYMPTOMS and OTHER CONCERNS, please schedule a TELEHEALTH VISIT with your physician or our NP Ashley  or PA Tyler.  Please read this as this may answer some of your questions:

 

We do offer antibody testing in our office.   Information gleaned from that test is somewhat limited so we recommend you discuss testing, your individual clinical scenario and the results with your provider

TESTING for COVID 19 is available at many urgent care offices.  Understand that you may incur some cost for an office visit although the actual test is usually covered.  Furthermore the rapid test may be an additional charge and frankly provides little clinical utility.  FREE TESTING is available  and sites are listed below.  You must  call and schedule an appointment.  Our feedback from patients it that this is a very efficient and streamlined process. 

OAKLAND COUNTY TESTING     call 800-848-5533

DETROIT  / WAYNE                       call 313-230-0505

St JOE - OAKLAND                        call 833-247-1258  (prescription required which we can provide) 

BEAUMONT                                   https://www.beaumont.org/services/laboratory/covid-19-laboratory-testing-sites   (schedule online)  

If you think you have COVID 19 symptoms and they are mild, please isolate yourself pending the results of your testing.  If you have more severe symptoms, please go to the nearest ER or call 9-1-1

Masks, Facial Covering, Social Distancing and Hand Washing
            PLEASE READ
VACCINE SECTION BELOW

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Vaccine

The public rollout will begin January 11 for those 65 and older .  It initially will be provided to patients under the direction of your local health department and some hospital systems.  We have no vaccine at our office nor do we anticipate we will be giving the vaccine.  We have no way to get you to the front of the line.   We have found some sites that will be administering the vaccine to the general public.  To sign up you can go to the links here:

 

 

 

 

 

 

 

 

 

 

We advise anyone who is trying to prevent getting COVID to get the vaccine.  We are not privy to any special information,  just the publically available info contained in the sites represented above.  To give yourself the best chance you might want to register at multiple locations. (you increase your odds the more you play the Lotto, it won't hurt to do so here).  If possible, please check out these links before calling our office as we have been overwhelmed by phone calls.  

North Woodward

Internal Medicine

(248) 655-1400

COVID MODIFIED HOURS:

 

Monday -  Friday        7:30 am - flexible
Saturday morning      Suspended
Sunday                         Closed
  

       

office phones on at 8:30 am M-F

after hours  248-691-8663

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